B.C. Supreme Court Decision RE: Joyce Ross Voluntary Self-Exclusion Case05/03/2014
Following today’s delivery of the B.C. Supreme Court’s decision in the Joyce Ross vs. BCLC, Orangeville Raceways Ltd. a Great Canadian affiliate (Fraser Downs) and Gateway Casinos (Langley Cascades Casino), BCLC has prepared the following public statement:
BCLC recognizes problem gambling can be a serious issue for some people and has a number of services, including the VSE program, to support people in making choices for themselves.
We are appreciative the Court has confirmed that BCLC and our casino service providers have effectively met or exceeded the applicable standard of care.
The Court has also accepted that there was no negligence in the operation of the self-exclusion program.
BCLC and our service providers are committed to continuously improving the program and will continue to conduct research, recognize best-practices and apply industry standards.
BCLC's voluntary self-exclusion program is one tool that may assist people with managing or abstaining from gambling. The Province also offers free problem gambling counseling and 24 hour access to the Problem Gambling helpline.
The key issue in this case, heard in October 2012, was whether BCLC and its service providers were negligent in operating the Voluntary Self-exclusion program during Ms. Ross’ enrolment in the program.
BCLC will not comment further on this matter.