Senior Executive Team
Vice President, Social Responsibility & Communications
With BCLC since 2007, Susan guides BCLC's communications, social responsibility, and customer relations strategies. Susan has worked in the communications industry for 15 years and over this time has developed a passion for community engagement and used this passion to transform BCLC’s approach to social media, stakeholder and community relations, helping to achieve the company’s highest-ever public support ratings. Currently, Susan is spearheading an industry-wide effort to improve public understanding of the gaming industry and its immense contributions to BC’s economy.
Prior to her time at BCLC, Susan served as part of the executive team at the BC Ambulance Service, where she established the organization’s media, government relations and communications programs, helping to raise the profile of paramedics. Starting her career in the forest industry, Susan led community relations for Canadian Forest Products Ltd. and later helped to launch and manage communications at Forestry Innovation Investment, a Crown Corporation established to promote BC forest products worldwide. Susan has led the crisis communications and issues management responses provincially and nationally during a number of high profile events in British Columbia. Susan holds a Bachelor of Arts in Political Science and has also worked in radio and TV. She is an active volunteer currently working with the Honour House Society of BC, the CKNW Orphan's Fund and the United Way.