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Know More

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GameSense is here to help keep gambling a safe, fun source of entertainment.

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Play Better

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Understand the key concepts that influence the outcome every time you gamble.

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Get Support

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Tools and resources to help you if gambling no longer feels like a game.

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Safety and Security

PlayNow is at the forefront of regulated online gambling in Canada.

We know how important information security and privacy are and we are committed to keeping your PlayNow experience secure and private. In fact, player protection and security, and the integrity of our games are fundamental to what we do.

Players can feel confident about BCLC's online gambling safeguards. All games feature a session log displaying the amount of time players have spent online, GameSense reminders on screen, a set transfer-in limit pre-determined by the player and factual information about the odds of winning.

Get your money anytime you want. PlayNow withdrawal policies and processes follow Canadian Federal anti-money laundering regulations. Players can withdraw funds from their account at any time unless the amount is over $100,000 in which case we will present you with a cheque in-person.

Safe and Sound

When you log on to PlayNow, you're playing with a company that takes your security and privacy seriously. Player protection and game integrity are fundamental to PlayNow. Your every experience online with us is kept secure and private in a variety of ways, including:

  • Secure registration – identity, age and B.C. residency are verified
  • Secure browsing using encryption technology for all sessions
  • Secure firewalls – only authorized data comes through
  • Cookies – messages are scrambled and only decoded by us
  • Log-in protection – multiple layers of security technologies are used
  • TRUSTe – The privacy practices of PlayNow have been certified.
  • You can play at PlayNow with the same confidence you enjoy at any of our gaming centres, casinos or lottery terminals.

    Under the Gaming Control Act in Canada, BCLC conducts and manages all gambling in a socially responsible manner to benefit all British Columbians. And remember, players must be 19 years of age or older to gamble in B.C.