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Know More

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GameSense is here to help keep gambling a safe, fun source of entertainment.

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Play Better

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Understand the key concepts that influence the outcome every time you gamble.

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Get Support

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Tools and resources to help you if gambling no longer feels like a game.

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Careers at BCLC

BCLC is one of the top employers in British Columbia.

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Claim A Prize

What to do when you win

Congratulations, you’ve won! Now what do you do? Below you will find important information about claiming a prize.

First, remember to sign your name in ink on the front or back of your original winning ticket. Then, fill out the back of the ticket (including name, address, signature on the signature line, and a day time telephone number). This helps to protect you if your ticket is lost or stolen.

For detailed instructions regarding claiming a prize, please visit our Lotto! website.

Find out why, when and how BCLC publicizes information about lottery winners here.

Contact Customer Support

If you have general questions or feedback, you can:

Provincial Customer Support Centre Hours:

Daily 7 a.m. to 12 a.m. Pacific Time