Claim A Prize
What to do when you win
Congratulations, you’ve won! Now what do you do? Below you will find important information about claiming a prize.
First, remember to sign your name in ink on the front or back of your original winning ticket. Then, fill out the back of the ticket (including name, address, signature on the signature line, and a day time telephone number). This helps to protect you if your ticket is lost or stolen.
For detailed instructions regarding claiming a prize, please visit our Lotto! website.
Find out why, when and how BCLC publicizes information about lottery winners here.
Contact Customer Support
If you have general questions or feedback, you can:
Provincial Customer Support Centre Hours:
Daily 7 a.m. to 12 a.m. Pacific Time