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How Gambling Works


Skill & Knowledge

Learn how skill and knowledge factor into games of chance

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Finding Help


Finding Help

If you find yourself gambling too much, or if it no longer feels like a game, there’s help if you need it.

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BCLC is one of the top employers in British Columbia.

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Claim A Prize

What to do when you win

Congratulations, you’ve won! Now what do you do? Below you will find important information about claiming a prize.

First, remember to sign your name in ink on the front or back of your original winning ticket. Then, fill out the back of the ticket (including name, address, signature on the signature line, and a day time telephone number). This helps to protect you if your ticket is lost or stolen.

For detailed instructions regarding claiming a prize, please visit our Lotto! website.

Contact Customer Support

If you have general questions or feedback, you can:

Provincial Customer Support Centre Hours:

Daily 7 a.m. to 12 a.m. Pacific Time