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Our social media channels are a great way for us to share news and information about BCLC. Engaging with players and British Columbians on issues that matter to them helps us improve on the work we do, and better understand the communities we serve.
BCLC’s social media approach and house rules
We always want to engage with players and the public through our social media channels (Facebook, Twitter, Instagram, LinkedIn and YouTube). Whether it’s finding help with one of our games or sharing ideas, the contributions of our community help make us a better organization.
To make sure everyone has a positive experience on our social media channels, here are a few guidelines:
We're present on our social media channels during regular business hours: Monday-Friday from 8:00am-5:00pm PST. We monitor our channels outside of those hours, but responses may be delayed.
If you or someone you know is in distress due to gambling or a related problem, please call the British Columbia Responsible & Problem Gambling Program at 1-888-795-6111.
Due to higher than normal volumes, email response time is between 7 to 10 business days. We appreciate your patience as we work hard to get back to you as soon as possible,