Contact Us

Need to get in touch with us? We’ve got a few ways to find what you need.

Please note: Our Kamloops and Vancouver offices are currently closed to the public.


BCLC Head Office

Monday to Friday from 8 a.m. to 4:30 p.m.

74 West Seymour Street
Kamloops, BC V2C 1E2

Tel: (250) 828-5500

Fax: (250) 828-5631

Get directions

*Public entrance via Seymour Street (public access is not permitted via Victoria Street).

*Please be advised there is construction occurring on the roadways around our building. Please use caution and pay close attention to traffic signs when entering and exiting our parking deck.


BCLC Marketing and Sales Office

Monday to Friday from 8 a.m. to 4:30 p.m.

2940 Virtual Way
Vancouver, BC V5M 0A6

Tel: (604) 215-0649

Get directions

Win a prize?

Please visit our claim a prize page to learn about next steps.

BCLC Media Relations

Members of the media should visit our Media Centre for more information.

Provincial customer support hours

Daily 7 a.m. to 12 a.m. PST


Contact us via email at any time, 24/7

Live chat

Chat with us. We're here every day from 8am-midnight PST.

GameSense Advisor support is available via PlayNow live chat

Chat now (offline)

Call us

Our team is available daily from 7am-midnight PST.