Doing business with us

For suppliers that want to work with us, there are a few things to consider.

BCLC does business with a lot of organizations across British Columbia. As a Crown corporation, our contract award practices are subject to the requirements of trade agreements including the Canadian Free Trade Agreement (CFTA) and the New West Partnership Trade Agreement (NWPTA). The Gaming Control Act also stipulates requirements for specific types of vendors doing business with BCLC. There are processes, procedures and certifications that potential vendors and suppliers must follow in order to begin working with us.

Your first stop should be the B.C. Bid® website where all government organizations post bid invitations. All the documentation you'll need for a successful bid, such as a Request for Proposal, Request for Information, Invitation to Quote, or Request for Qualification, is advertised here.

Our Procurement Department will source goods and services through qualified suppliers using transparent, equitable, fair and ethical bidding processes. Purchasing decisions are made to provide the best life cycle value for dollars spent, while giving the best possible service to internal and external customers.

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How to respond to a BCLC bid competition

If you’re interested, please follow the response instructions included in each bid document carefully. Responses must be received by the closing date and time. BCLC conducts all bid processes through a web-based platform. Any costs incurred by bidders in the preparation and presentation of their quote will be at their own expense.

Looking to Become a Lottery Retailer?

Learn more about the assessment factors that BCLC utilizes when approving retailer applications.

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GameSense Booth Example

GameSense Licensing Program

The GameSense licensing program was established to support other gambling organizations with their player health goals, enable collective learning and advance player health programming across the industry.

GameSense is a player-facing responsible gambling program and brand designed to encourage positive play behaviour and informed decision-making around gambling. GameSense has been recognized internationally for its effectiveness and has earned awards from industry organizations, including the World Lottery Association, the National Council on Problem Gambling and the North American Association of State and Provincial Lotteries (NASPL). 

BCLC is proud to share its GameSense program with government entities and private gaming organizations outside of British Columbia. 

 

BCLC supplies GameSense partners with all the branded marketing materials, training programs, expertise and support needed to launch and maintain their own programs for casino, online or lottery gaming. 

They also become part of the GameSense Community-of-Practice, which brings partners together to harness their collective commitment to player health and share their learnings, insights, initiatives and campaigns to advance GameSense in their jurisdictions. As part of this business model, partners commit to continually improve the program through development, evaluation and research. These improvements and learnings are shared with other partners for consideration to advance their own player health programs.

If you are interested to learn more about the GameSense licensing program, please contact: GameSense@bclc.com 

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Share your ideas

Our commitment is to listen to your input and suggestions on how we can improve our products and services, and the way we do business. See how below:

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If you have an idea for how BCLC could do better or a new product, contact us to share your thoughts.

Customer support

Players Panel

Sign up for BCLC's Online Customer Panel to provide ongoing feedback

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Please note that by submitting an unsolicited idea to BCLC, it will be considered non-confidential and non-proprietary.

Except as expressly provided in our privacy policy, you give BCLC an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute any such submitted information without any payment to you or others.