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BCLC Media Relations



Occupation information required for members


BCLC would like to remind members to update their account profile with their occupation information so that they can make deposits into their accounts, and continue playing on the site.

To meet new regulatory requirements under federal laws, must now collect occupation information from all members. Until members provide their occupation information, they will not be able to deposit funds into their accounts, and may experience delays with withdrawals. Lottery subscriptions may also be impacted, and members may need to reinitiate online bill payments if they have been returned by their banking institution.

We want our players to have a great experience when they play with us, and apologize for any inconvenience. PlayNow members can contact BCLC Customer Support at 1-877-706-6789 for more information about the changes or for assistance updating their profile.

Posted in: corporate, information bulletin, media release, news article