Jira Ticket Submission Guide

Requests for changes and updates to the BCLC corporate site are done through creating Jira tickets, which get sent to the Digital Footprint team.

There are two ways to submit a Jira request, automatic and manual. Using the automatic method, fields are pre-filled and pre-populated, making submitting a request quick and easy. This section outlines how to use both methods.

Automatic Method

Submit a Jira request with pre-filled fields.

Manual Method

Submit a Jira request without a template.

View a Previously Created Ticket

See the details and status of an existing ticket.