Claim Online

Claiming your prize should be quick and easy—conveniently claim it online in a few steps.

Online Prize Claims

If your prize is between $200 and $24,999.99, you can submit an online claim in just a few minutes.

Prizes under $200 can be claimed in person, while prizes of $25,000 or more must be claimed at our BCLC offices by appointment.

Submit an Online Claim

How and when will I receive my prize?

Once your claim is processed, choose how you’d like to receive your prize:

Interac e-Transfer — Our fastest option. Once processed, transfers are typically completed within 1 to 3 days.
Mailed cheque — Sent via Canada Post and may take 7 to 21 days to arrive.

What you'll need for your online claim:

Signed winning ticket

Sign your winning ticket, where indicated, and fill out all the information on the back. Ensure that your printed name and signature match the identification you will be including in your claim.

Government-issued ID

One piece of valid, government-issued photo ID is required for every prize claim. This ensures that prizes are paid out to the rightful ticket owner(s) or Group Trustee. View Accepted IDs

Smartphone or computer with internet access

Make sure you have a device that can read and sign electronic forms, and has a camera or supports document uploads. You will be asked to upload high-resolution photos or coloured scans of your winning ticket and ID.

Submit an Online Claim

Got a group claim of $10,000 or more?

Make sure you have a Group Trustee and a completed Group Prize Agreement. Learn more about Group Claims.

What IDs are accepted?

ID requirements

One piece of valid, government-issued identification is required for prize claims. The ID must include:

Photograph that adequately depicts the individual presenting the identification
Date of Birth
Signature
Expiry date

Examples of accepted IDs

Driver's License
B.C. Identity Card (BCID)
B.C. Services Card
Canadian or international passport
Canadian permanent resident card
Secure Certificate of Indian Status card, issued by the Government of Canada
Laminated membership cards issued by First Nations, Metis or Inuit bands

Examples of IDs that will not be accepted

Paper interim licenses
Pictures or copies of your ID (for in-person claims)
Credit cards
Student ID cards
Membership cards such as a gym or shopping centre

FAQs

Our most frequently asked questions, answered.

Find answers

Live chat

Available 24 hours a day, 7 days a week.

Chat now

Call us

Our team is available daily from 7am-midnight PST.

1-866-815-0222

Not sure if you're a winner?

Check your numbers and draw results on PlayNow.com or the Lotto mobile app.

Check Winning Numbers

Our operations span the entirety of the province that we now call British Columbia. We respectfully acknowledge that we are guests in the territories of more than 200 First Nations, each with unique traditions, cultures, and histories. We are grateful to these First Nations caretakers for their stewardship of these lands and waters since time immemorial.

BCLC is committed to establishing and maintaining good relations with all First Nations, Métis, and Inuit people in British Columbia and beyond. Our journey has only recently begun, and we have a lot of work to do in collaboration with Indigenous Peoples to understand the Truth, reconcile the past, and truly generate win-wins for the greater good, together.