skip to page content

How Gambling Works


Skill & Knowledge

Learn how skill and knowledge factor into games of chance

Learn more »

Finding Help


Finding Help | GameSense

If you find yourself gambling too much, or if it no longer feels like a game, there’s help if you need it.

Learn more »

Careers at BCLC

BCLC is one of the top employers in British Columbia.

Learn more

BCLC Customer Support

For more than 30 years, we've entertained customers with a chance to dream and have fun, while delivering revenue to the Government of B.C. for the benefit of British Columbians.

Claim A Prize

Find information about what to do when you win and where you can claim a prize.

Learn about prize claims

Frequently Asked Questions

Find answers to common questions about BCLC, Lotto products, Casinos, Responsible Gambling and

Find answers

Freedom of Information Requests

BCLC is an open and transparent Crown corporation and makes many records publicly available.

Learn about FOI

Locate Us

BCLC has two corporate offices with our Head Office located in Kamloops, BC and our Marketing & Sales Office located in Vancouver, BC.

Learn more >

Contact Customer Support

If you have general questions or feedback, you can:

Provincial Customer Support Centre Hours:

Daily 7 a.m. to 12 a.m. Pacific Time