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Know More

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GameSense is here to help keep gambling a safe, fun source of entertainment.

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Play Better

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Understand the key concepts that influence the outcome every time you gamble.

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Get Support

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Tools and resources to help you if gambling no longer feels like a game.

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Careers at BCLC

BCLC is one of the top employers in British Columbia.

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BCLC Customer Support

For more than 30 years, we've entertained customers with a chance to dream and have fun, while delivering revenue to the Government of B.C. for the benefit of British Columbians.

Claim A Prize

Find information about what to do when you win and where you can claim a prize.

Learn about prize claims

Frequently Asked Questions

Find answers to common questions about BCLC, Lotto products, Casinos, Responsible Gambling and PlayNow.com.

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Freedom of Information Requests

BCLC is an open and transparent Crown corporation and makes many records publicly available.

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Locate Us

BCLC has two corporate offices with our Head Office located in Kamloops, BC and our Marketing & Sales Office located in Vancouver, BC.

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Contact Customer Support

If you have general questions or feedback, you can:

Provincial Customer Support Centre Hours:

Daily 7 a.m. to 12 a.m. Pacific Time