BCLC Social Media Directory
Connect With Us Online
BCLC's social media channels are another way you can interact with us. Join the conversation, engage with us online.
Social Media Rules of Engagement
At BCLC we want to engage with our players and the public through social media. Whether you're looking for help with one of our games, or you have a perspective to share, your contribution helps make us a better organization.
To make sure everyone has a positive experience on our social media channels, here are a few guidelines we ask that you follow:
Be courteous and tolerant
Be respectful and tolerant of everyone you meet on our channels, even if you disagree with them. Criticize and respond to criticism politely and use language that's appropriate for everyone. Don't engage in personal attacks or use language that is threatening, abusive, harassing, hateful or racially charged.
Don't pitch, promote, or sell
Please don't post any unsolicited or unauthorised advertising or promotional content. This includes, but not limited to, posting press releases, promoting a business, content for download and events.
Don't violate anyone's privacy
We take privacy and security very seriously. Don't ask for or post anyone's personal information such as address, email or other personal details; this includes your own information.
Stay on topic
Please try to stay within the topic being discussed. While it's normal for conversations to wander a bit, we may delete posts that are completely off-topic or move them to a new thread.
Post your own content
We want to hear from you, not someone else. Don't post other people's content and present it as your own, or post anything that breaks copyright rules without proper permission and attribution.
Don't post anything that suggests committing a criminal act
We're present on our social media channels during regular business hours (Monday — Friday, 8:00am — 5:00pm Pacific Time). We monitor our channels outside of those hours, but our response may be delayed.
If you, or someone you know is in distress due to gambling or related problem please call the BC Problem Gambling Help Line toll-free at 1-888-795-6111.
Contact Customer Support
If you have general questions or feedback, you can:
Provincial Customer Support Centre Hours:
Daily 7 a.m. to 12 a.m. Pacific Time